Do you have an idea to make the Coaching Dashboard or the Anytime Fitness app better?
If so, tell us about it!
The automated messages in the Coaching Dashboard should be more context-sensitive and take into account recent sessions - I had the suggestion to send It's been a while since I've heard from you. How are you doing?" to a client I finished a session with 3 hours before. If coaches utilize these tools as they exist they'll alienate clients and prevent meaningful connections. If the automated message suggestion is going to take up space on the UI it needs to actually reflect the client's experience (have they had a session recently? what has communication through the app/their clubos profile been like in the past week? etc).
Guest
Thank you for this thought. We agree. We are continuing to evolve the automated messages. A great next step with be to consider sessions and in club visit. Currently, it is strictly accounting for messaging.