Coaching Dashboard & Anytime Fitness App Ideas

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Client gets kicked out of video call when receiving a regular call on their phone

My client received a phone call during our session tonight; it disconnected her from our video call/chat in the AF app. She was able to reconnect but it's inconvenient.

Possible solutions: put phone in silent / auto reject incoming calls when in a video chat with a coach, ring but not disconnect video chat

  • Magda Ksiazak
  • May 6 2020
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  • Guest commented
    May 06, 2020 01:34

    We have fixed this situation with the upcoming Coaching Dashboard release. When a client receives a phone call, they will be able to decline the call or even answer it without dropping the 1:1 video session. There will be a red banner that will allow the client to jump back into the 1:1 video session.

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