Coaching Dashboard & Anytime Fitness App Ideas

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#FN = Name, not #FN = NAME

Hi, Is it possible to adjust the outcome of the #FN function in group messaging so it produces a name like normally written? Example: Currently, typing "Hi #FN, how are you?" produces "Hi JASON, how are you?" instead of "Hi Jason, how are you?" It looks like I'm writing in a sarcastic, aggressive tone when the member's NAME IS IN ALL CAPS EVERY TIME.

  • Sergio Cantu
  • May 4 2022
  • Already exists
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  • Admin
    AF Ops commented
    May 16, 2022 19:51

    Thank you for all of the follow up. The team will look into this!

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  • Sergio Cantu commented
    May 10, 2022 19:55

    Follow up: I went into Club Hub yesterday and edited three people's names so they are no longer in all caps. Today I checked Club Hub and confirmed their names remained that way. Next, I logged into the Dashboard and I saw their names are still in all caps on my client list, and the #FN shortcut produces their names in all caps in group messages as a result.

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  • Sergio Cantu commented
    May 09, 2022 21:23

    Sorry AF Ops, the system logged me in as Bambi Ferguson when I clicked on the email link to respond to your comment. That comment was from me, not Bambi. Don't know why it did that since she was already logged out of the dashboard and I had already logged in.

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  • Guest commented
    May 09, 2022 21:18

    Yes it is. I can edit his and every other name on my client list that is in all caps, but that seems a little tedious. Can some rule or setting be created in Club Hub that prevents names from being entered in all caps when profiles are being created or that converts names to match standard name conventions (first letter capitalized in first and last name, remaining letters lower case) if name info is transferred to Club Hub from some other input form or platform? It would make a lot of sense to do that.

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  • Admin
    AF Ops commented
    May 09, 2022 18:38

    Hi Sergio. Is Jason in all caps in your client list? If yes, you can edit in Club Hub iOS and then when you use #FN it should pull the way the name is listed in the chat tab.

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